Barista Plans (Case Studies)

Why Coffee Shops are Music to My Ears – Great Coffee at the Acoustic Cafe Group

Just as a musician takes his time to creates sounds that influence your mood, Cole the Acoustic Cafe barista and manager quickly creates a great coffee for you. Cole like any other baristas relies on the roasting skills of Blendly to define the beans that make up the Acoustic Cafe coffee blend.

Blendly allows baristas to create coffee blends from a mixture of speciality coffee beans to create and develop the worlds best coffee and coffee service. Served in in the world’s best coffee houses. The Blendly network is growing along with the the growth in UK coffee shop market which shows significant sales growth of 10% on last year and a total turnover in 2015 of £7.9 billion.

According to the latest report from Allegra World Coffee Portal: Project Café 2016 UK, the branded coffee chain segment recorded £3.3 billion turnovers across 6,495 outlets, following impressive outlet growth of 12%, adding 714 stores during 2015 and delivering sales growth of 15%.

After 17 years of considerable growth, the coffee shop sector continues to be one of the most successful in the UK economy. Costa Coffee (1,992 outlets), Starbucks Coffee Company (849) and Caffè Nero (620) remain the UK’s leading brands with 53% share of the branded chain market. Physical expansion by leading chains is a strong driver of growth, particularly market leader Costa which added 171 UK outlets and had sales growth of 14% in calendar year 2015.

Coffee Quality – Increasing Competition

Coffee quality is now expected and is being constantly improved across the

Acoustic Cafe — Smiling Man Presenting Coffee

sector due to the influence from both artisan chains and independents. In Allegra’s survey of over 16,000 consumers, artisan chain Harris + Hoole was ranked number one for coffee quality. Increasing competition provides consumers with better choice of quality coffee at home, at work and from non-specialists, with consumer choice now based on far more criteria than ever before.

The UK coffee shop market is dynamic and rapidly growing and the report shows that the UK is becoming a nation of coffee connoisseurs. Compared with last year, daily visits to coffee shops have increased and 16% of coffee shop visitors frequented a coffee shop at least once a day in 2015 compared with 14% in 2014.

Coffee Blockbusters with the Birks Cinema Group

We all love a great movie, and we all love a trip to the cinema and the Birks Cinema Group is one cinema that’s worth a visit. This an amazing rural cinema showing the latest films. Spacious 100-seat auditorium – comfy seats – state of the art projection & sound. Owned by the community, the Birks is a must-visit venue to see a film, relax over coffee & cake, and a great venue for special events.

One of the company’s secret recipe for success is in its range of great food and drinks that is available and none more so that its great coffee.

Blendly is supplying coffee around Scotland, giving a value and choice and setting new opportunities for coffee outlets to develop their own coffee taste and flavours.

Blendly also allows customers to select from a range of commodities to extend the taste and make the coffee more unique to them making its their own coffee blend.

People’s palate are changing none more so than how we enjoy coffee, with more people purchasing barista style machines for their homes and purchasing more and more international origin coffees and customers expecting more.

With the high street moving away from pre-blended Italian style coffee, the industry is in the curiosity for the “science” of coffee making—improving grinding methods, better monitoring of water quality, and the types of beans that make up blends, allowing customers to better identify with taste and content of what they are drinking.

This type of transparency is allowing independent coffee chains to better establish their local brands in a growing market place which currently supplies approximately 165 million cups of tea and around 70 million cups of coffee that is consumed in the UK each day, according the UK Tea Council, the market for hot beverages can be considered extremely robust.

As commentators see the high street is transforming from a pure shopping destination to a centre for “leisure and services” as the dramatic rise of the Internet changes the retail landscape demand for high-quality, barista-style coffee in the home has risen in recent years and this has led to innovation in manual, bean-to-cup and capsule coffee machines for the home. This is also helping independent coffee and Cinema chains to better develop their brand around individual coffee blends and add better value to the customer experience.

Great Coffee For You and Super Treats For Man’s Bestfriend at Brew and Chew

Perthshire top coffee shop Brew and Chew has a great coffee and dog-friendly environment. They have a superb range of fresh food soups and a selection of sandwiches, filled baguettes, panini, cakes and scones always available.

Brew and Chew as well as looking after humans also look after your family pet and why not humans and dogs have lived in close proximity for thousands of years.

Owner of Brew and Chew, Elspeth understands that pets provide great companionship, but the benefits of looking after man’s best friend has other benefits. Studies have shown that pet owners have fewer doctor’s visits. A recent study by Katcher and Friedmann suggested seven common functions of pet ownership: companionship; something to care for; something to touch and fondle; something to keep one busy; a focus of dog attention; exercise and safety. Pets have also been indicated to have important roles in enhancing child development, the well-being of older people and may also be used in a therapeutic setting.

So if you are looking for a great high street destination with great coffee for you and superb treats for your dog Brew and Chew is the place to go.

Blendly and The Red Brolly – A New Taste for a New Group

“The fairest portion of the northern kingdom.”

That’s how the great Sir Walter Scott described Perthshire. taking in the

region’s breath-taking variety, from its serene glens and endless expanses of lush forest, to its bleakly beautiful moors, rushing rivers and tumbling waterfalls, it’s impossible to argue with him. Perthshire’s scenery is truly awe-inspiring.

Escape into this beautiful wilderness where awesome peaks like Schiehallion and Ben Lawers can be scaled and some of Scotland’s most iconic species can be observed in their natural environment, from majestic red deer stags to soaring ospreys. Perthshire’s reputation for great Coffee is also one of the great treats within the Shire.

Perthshire’s coffee roaster Blendly has its routes in Perthshire. In this beautiful part of the world, they developed the coffee blend for The Red Brolly Inn and the art of scalable production that allows great tasting coffee to be roasted and distributed.

A great coffee spot for just off the A9 at Ballinliiug is a modern Group of inn, restaurant and bar, that provide great coffee, great accommodation and a great dining experiences.

Howie’s Bistro – Coffee and Entertainment

One example of superb hospitality and great coffee, located in the heart of the historic city of Perth in Perthshire, you’ll find Howie’s Bistro. A fresh produce, Scottish fayre created in-house to exacting standards.

More and more people are using an online coffee blending service Blendly.

Blendly is a commercial coffee roaster that allows Baristas to customise their coffee down to the smallest of details.

Blendly has its routes in Highland Perthshire but now distributes coffee blends all over the Scotland, creating an Artisan coffee blends for the best coffee houses and restaurants.

Perthshire is not only the heart of Scotland geographically, it is also central to the country’s burgeoning food and drink sector. Just over an hour’s drive from Edinburgh, Dundee and Glasgow, the Fair City of Perth is an ideal destination for weekenders keen to sample what the locals are lucky enough to take for granted.

Howie’s Bistro’s exacting standard are also about coffee. Craig Hughes, the owner of Howie’s Bistro and his attention to detail and quality allowed him to create a coffee blend to compliment the superb range of food that is served. Working with Blendly, Craig created an Dark Italian Roast with a South American base. Howie’s Bistro are now holding Jazz nights every Wednesday from 7 pm.

Great Coffee on the 5 Lochs Cycling Route – A Heavenly Cycling Spot at Blairgowrie

Blendly is selling coffee around Scotland, giving value and choice and setting new opportunities for coffee outlets to develop there own coffee taste and flavours.

The commercial coffee roaster Blendly, with its routes in Pertshire is also powering the best in Scotland cycling. They provide a superb range of coffee blends that cyclists uses.

According to the British Coffee Association:

A coffee is a mild central nervous system stimulant that prompts the release of adrenaline for energy.

Sports nutritionist Tim Lawson of (Secret Training Ltd, previously of Science in Sport) says that:

Caffeine can promote fat metabolism and retaine muscle glycogen.

With these statements in mind, having a Blendly black coffee before each ride in the morning increases the amount of fat you can burn.

Susan Banerman, the owner of Number 31 in Blairgowrie offers a superb South American coffee blend developed by Blendly. This coffee blend forms the core of a great and nutritious menu designed to keep all the cyclists fueled for the day.

Number 31 offers great food and lovely services. Having a seat on their private terrace is the perfect summer lunch spot. It’s also a great place for cyclists to meet and plan routes.

Cycling in Scotland is for everyone. You can challenge yourself and satisfy your craving for thrills as you conquer the country’s rugged and precipitous peaks. You can admire some of the most impressive ridges in the UK, or take in panoramic views atop the spellbinding smaller hills – you’ll feel like you’re the king of the world.

A great cycle route starts in Perth or Luncarty, going towards Stanley and past using the old military road to Dunkeld. Pass through Dunkeld and turn up toward Blairgowrie. This is a very steep hill so be prepared to engage the wee gears.

After that initial climb, the remainder of the road to Blairgowrie is great fun. There are plenty of downhills and flats. From Blair, you can simply follow the obvious signs for Perth.

If you’re starting from Luncarty then go over the bridge into Perth and turn right into the North Inch and follow N77 out toward Luncarty.

Most of the route is not overly difficult though the ascent just pass Dunkeld is worthy of note. It is steep, so is the descent on the other side.

Susan Banerman, the owner of Number 31 said “Great routes like this is one of the reasons we work hard to give our customers the best experience.”

For more great coffee, visit blendly.co.uk.

5 Tips To Increase Your Footfall – It’s All About Your Coffee

There are various reasons why customers does not tell you they you have a bad coffee. Blendly summarized some of those tips to increase your footfall and tells how they solve them effectively.

No easy communication channels

Most companies nowadays have a dedicated hotline or e-mail address through which customers can contact their customer support department. But sometimes customers want an easier channel to contact them and complain about their bad experience—through social media, for instance.

Although opening up an official company account on Twitter or Facebook means letting any customers interact with you publicly, it also gives you a chance to address their complaints faster and in a more convenient manner.

Other customers who happen to come across certain complaints can also recognize your professionalism and effort to improve their experience—as long as you manage to respond in a sufficient yet effective way.

Better and more public channels to vent out on the Internet

From Yelp to TripAdvisor, there are more and more review websites for any kind of businesses out there. This might partly be the reason why your customers prefer to vent out about their bad experience there, as they can rate your service and share about it with other users.

Complicated complaint processing mechanism

An angry customer would not want to face a complex mechanism to process their complaint. Sometimes this happens when, for instance, a customer support hotline gives them too many extensions to select in order to get to the right department. It can also occur when a customer support person passes their call from one person to the next. At the end, your customer will only get more frustrated.

Blendly solves this by allowing customers to give their complaints and feedback very easily through their hotline and website. They even have a live customer support that you can chat with at anytime.

Customers feel there is nothing to gain from complaining

Most of the time, customers who experience a bad service will prefer to tell their family or friends about it—they just don’t see a point to go all the way and complain to your business about it. But keep in mind that this does not mean your service is always flawless at all times.

Take a page out of restaurants and their comment cards. If you have a web-based business, for instance, you can conduct a regular online survey where customers can rate your service and give their views about what can be improved. This way, your customers will feel that you value their opinions and constantly maintain a good customer experience standard.

Blendly gathers all the complaints and feedback from the customers and use it as a basis to improve their services more.

Ignorance on service quality after multiple complaints

Even though it rarely happens, some businesses might ignore to improve the quality of their service even after receiving complaints from multiple customers. This case very likely leads to a negative public reputation that can bring your business down: customers are taking your bad service for granted, they don’t even bother to complain anymore, let alone do business with you.

That’s why it’s crucial for a business to never disregard even the smallest complaint it receives and always make an effort to up the service.

Blendly highly considers the complaints of their customers. A single complaint is enough for the company to solve it right on the spot.

If you’re interested on getting to know them, visit blendly.co.uk.

Understanding the Value of Blendly in Glasgow

Blendly is selling coffee around Scotland, giving value and choice and setting new opportunities for coffee outlets to develop their own coffee taste and flavours.

Italian Aroma Coffee is a company that provides a high quality artisan coffee brand with a reputation for freshness, style and the unique taste of Italy. This espresso blend is recommended for coffee businesses with a desire to demonstrate a real understanding of coffee and a willingness to share the passion for great tasting coffee with their customers. All are drum roasted by hand.

Despite those facts, Blendly is still able to complete by having a much more flexible production base and can offer customers a great range of coffee tastes by allowing them to create their own coffee blends rather than the static mass produces. They offer customers direct access to production and scheduling software allowing coffee to be blended fresh and quickly saving time and money.

Blendly also allows customers to select from a range of commodities to extend the taste and make the coffee more unique to themselves making it their own coffee blend.

Blendly offers next day delivery and other Barista services.

Check them out at at blendly.co.uk.

More and More Vending Companies are Using Blendly

More and more vending companies are using Blendly. Blendly is a simple online coffee blending service for vending companies, allowing them to have the ability to create their own unique coffee blend and their customers.

Blendly roasts your own customized coffee blend on demand. We are the only company that allows you to do this giving you complete transparency.

Blendly allows you to create your coffee blends according to your preferred taste and price.

Blendly offers a free credit limit of up to £1500 for your coffee purchases (Subject to approval).

No need to visit a roaster. Blendly allows you to place an order online.

Blendly offers consistency and quality in roasting. We send your coffee blend right away after roasting it.

Blendly gives customers a fully trackable inventory of their coffee beans with their own online management account.

Blendly has a live customer support available at any time of the day.

Visit us at blendly.co.uk.

The Ethics of Coffee – It’s More About You and What You Want

According to preliminary economic estimates published by National Statistics, gross domestic product (GDP) was 3% higher in Q3 2014 compared with a year ago, while wage growth outstripped inflation for the first time in 5 years during November 2014, after rising by 1.3% in the third quarter of the year — 0.1 percent points higher than consumer price inflation during the same quarter.

Rainforest Alliance products have also continued to increase as a result of a growing availability within the UK, with sales of Rainforest Alliance-certified food products estimated to have risen by 47% during 2013.
Public scandals, such as the horsemeat debacle, as well as a growing mistrust of core bank brands following the LIBOR (London InterBank Offered Rate) scandal, the payment protection insurance (PPI) miss-selling calumny and growing outrage regarding banker bonuses following the recession, along with increased demand for transparency among big businesses, have resulted in the emergence of a much more ethically and environmentally informed consumer.
Sales of organic products have observed resurgence in recent years, following growing consumer demand for transparent product provenance in the light of the horse meat scandal, as well as more flexible household budgets in line with the economic recovery.
Spending on micro-generation (i.e. household renewable energy systems) has increased by 50%, following the introduction of generous Government incentives, such as the Green Deal home improvement scheme and a sharp increase in solar power home installations during 2014.
Demand for green cars, which offer low-carbon emissions, has increased in recent years, driven by a revival in the new car market, as well as significant new product development (NPD) by several well-known car brands, such as Nissan, Toyota, Vauxhall and Renault, with the electric car market showing record growth of 143.9% up to the end of June 2014, according to figures compiled by the Society of Motor Manufacturers and Traders (SMMT).
The diversification and expansion of Fairtrade schemes to new product sectors, such as jewelry (in particular gold) has also helped to drive sales of ethical products in recent years, while other market sectors, such as eggs, coffee and bananas are increasingly dominated by ethical products.
In recent years, micro-generation (i.e. the generation of electricity or heat of a small-scale, typically for domestic or household use by methods that do not contribute to the depletion of national resources) has continued to increase, with National Grid Energy estimating micro-generation to have risen by 0.5 gigawatts (GW) during the past 3 years. Spending on micro-generation has also increased significantly across UK households, with Ethical Consumer magazine estimating expenditure on domestic renewable energy platforms to have risen by 50% during 2013 alone.
One of the most significant driving factors behind the trend towards more energy-efficient homes has been the UK Government’s Green Deal, which was first launched in January 2013, and offers long-term loans to homeowners to help them make energy-saving improvements to their home, such as the installation of insulation, draught-proofing and double glazing, or renewable energy systems, such as solar panels or heat pumps.
Other Government initiatives introduced with the aim of reducing domestic energy use in the UK include the roll out of smart meters, which allow users to more accurately monitor their energy usage and expenditure; and the Electricity and Gas (Energy Companies Obligation) Order 2012, which was introduced in 2012 and provides funding of around £1.3bn each year to support the installation of energy efficiency measures in low-income households and areas.
Industry analysts believe solar electricity could be cost competitive with gas by 2020, and estimate that around 10 million homes in the UK will need to install panels on their roofs over the next 6 years, if the country is to fulfill its renewable energy potential. If this aim was achieved, it would mean that a third of households in the UK would be generating energy from the sun, allowing the UK to produce around 6% of its annual electricity needs from solar power, with as much as 40% of energy being generated by such panels on sunny days during the summer, by the year 2020.
The drive towards energy-efficient homes is also thought to be having a knock-on effect within the property market, with research undertaken by Knight Frank, in 2014, revealing that houses which have a high Energy Performance Certificate (EPC) rating are now selling more quickly than they did in 2010.

Electric and low-emission vehicles have continued to gain popularity in recent years, following ongoing Government investment into charge points, as well as NPD from leading car brands. The latest statistics published by the SMMT show that 9,955 alternatively fuelled vehicles (AFVs) were registered in September 2014, representing a 56% rise on the number registered for the same time last year.